Operations Manager

About This Role

Oversee the day-to-day operations of a landscape branch, ensuring efficiency, team development, and adherence to financial targets and safety standards.

Responsibilities

• Analyze current operational processes and workflows to identify improvements and increase efficiency
• Streamline processes to reduce costs, improve productivity and quality
• Manage and supervise staff, ensuring motivation and productivity
• Provide training, development, and performance evaluations for team members
• Foster a positive work environment and address team issues promptly
• Manage and execute weekly and monthly labor planner as directed by the Branch Manager
• Monitor expenses and allocate resources efficiently to meet financial targets
• Ensure procurement of products is properly and effectively sourced from preferred vendors
• Manage inventory levels to meet demand without overstocking
• Facilitate equipment tracking, auditing, usage goals, and preventative maintenance
• Ensure operations comply with industry regulations and company safety standards
• Identify potential risks and implement strategies to mitigate them
• Monitor key performance indicators (KPIs) to track operational performance
• Report operational progress and challenges to the Branch Manager daily
• Ensure that operations support excellent customer service and jobsite quality
• Oversee the allocation of resources, including staffing, equipment, and technology
• Serve as a bridge between various branch departments to ensure smooth operations

Requirements

• 2 or 4-year degree in landscape or business-related field OR equivalent experience in a similar service industry
• Minimum 7 years experience in construction or landscaping industry
• Minimum 2-3 years of management experience within the landscape or service industry
• Working knowledge of Microsoft Windows operating systems and programs including MS Excel, Word, PowerPoint, Outlook, FSM, BrightPath, MFP/WAR calls
• Experience with mobile applications and software (email, accessing/using apps, taking/sharing pictures)
• Ability to function successfully in a fast-paced and ever-changing work environment
• Effective written and oral communication skills
• Ability to create and foster a team-oriented environment

Qualifications

• 2 or 4 year degree in a landscape or business-related field or equivalent experience
• Minimum 7 years in construction or landscaping industry, with 2-3 years of management experience

Nice to Have

• Qualified Applicator License (Pesticide or Fertilizer)
• Bilingual in English and Spanish

Skills

* Required skills

Benefits