Operations Coordinator

About This Role

Serve as a central support to the Division of Human Resources, ensuring daily HR functions are carried out with consistency and accuracy. This role optimizes onboarding, orientation, data tracking, and compliance processes, contributing to an efficient HR experience for all staff.

Responsibilities

• Support onboarding activities, including scheduling, communication, and documentation for new hires
• Coordinate logistics for new hire orientation sessions and assist with day-of facilitation
• Assist with recruitment processes, including hiring package preparation and candidate outreach
• Serve as a point of contact for HR inquiries and provide general administrative support
• Track and process Freedom of Information Law (FOIL) and subpoena requests
• Support internal events, training sessions, and special HR projects as needed
• Maintain tracking systems, spreadsheets, and basic records to ensure process consistency

Qualifications

• Baccalaureate degree from an accredited college OR high school graduation or equivalent
• 2 years of experience in community work or community centered activities, or 6 years with high school diploma. All candidates must have at least one year of experience.

Nice to Have

• Strong organizational and time management skills
• Excellent written and verbal communication abilities
• Ability to manage multiple priorities and meet deadlines
• Familiarity with onboarding, hiring, or HR administrative processes
• Experience coordinating meetings, events, or trainings
• Comfort working with confidential or sensitive information
• Proficiency with Microsoft Office Suite (Outlook, Excel, Word, Teams)
• Experience using NYC systems including NYCAPS, PMS, CHRMS, and SmartRecruiters
• Detail-oriented with a proactive, customer service-oriented approach
• Team-oriented with the ability to work collaboratively across functions and departments

Skills

* Required skills