Onboarding Specialist

About This Role

This role coordinates a seamless and compliant onboarding experience for new hires nationwide, ensuring a smooth and positive start by guiding candidates through electronic processes and collaborating with internal teams and vendors.

Responsibilities

• Drive the onboarding process to ensure accuracy, efficiency, and full compliance with federal and state employment laws
• Deliver exceptional customer service by responding promptly to candidate, manager, and internal team inquiries via phone and email
• Provide guidance on onboarding policies, paperwork requirements, background check standards, and process expectations
• Identify and resolve onboarding issues, researching discrepancies, clarifying policies, and escalating non-compliance concerns as necessary
• Serve as a key liaison between the organization and third-party vendors for background screenings, drug testing, and employment eligibility verification
• Monitor results, track progress, and coordinate communication throughout the onboarding cycle

Requirements

• Bachelor’s degree
• Demonstrated knowledge of federal and state employment laws and regulations

Qualifications

• Bachelor’s degree

Nice to Have

• Minimum of 2 years of Human Resources experience in recruitment, onboarding, employee relations, benefits, and/or employment compliance
• Experience coordinating new employee orientation and completing I-9s
• Experience using applicant tracking systems and HR databases