Office Manager

About This Role

Manage the day-to-day clerical operations of a facility, providing exceptional customer service to residents, families, and staff. This role handles administrative tasks, financial record-keeping, and supports facility census and payroll.

Responsibilities

• Compile and accurately record all resident information before, during, and after admission
• Monitor and maintain resident bank accounts, facility petty cash, and complete facility deposits
• Monitor Resident Trust funds, including cash withdrawals and depositing resident money
• Accurately compile Medicare billing, insurance billing, and other accounts receivables; manage collection efforts
• Coordinate timely submission of accounts payable to Home Office
• Support tracking of facility census reporting
• Maintain payroll and time clock information for accurate and timely processing of employee payroll
• Manage the reception area to ensure effective telephone and mail communications and maintain a professional image
• Complete a wide variety of clerical functions including mail sorting, filing, and creating forms
• Evaluate need for and order adequate supplies and equipment for the facility

Requirements

• Associate’s degree in business management or related field
• 2 years’ previous experience in clerical role
• CPR Certification

Qualifications

• Associate’s degree in business management or related field
• 2 years' previous experience in a clerical role

Nice to Have

• Prior experience in healthcare and insurance billing

Certifications