National Sales Executive - HERO MSK

About This Role

This National Sales Executive will achieve new business and growth targets for the HERO MSK product, ensuring superior customer satisfaction and providing leadership on client issues. The role involves developing new carrier and alternative payer targets, expanding product offerings, and building lasting customer relationships.

Responsibilities

• Meet sales goals by selling new logo prospects and expanding product offerings within current large national accounts
• Meet or exceed performance goals as defined by manager's annual plan to obtain commission expectation
• Develop and acquire new carrier and alternative payer targets (State Fund, Captive, Risk Pool, Public Entity, Large Self-Administered Employers) for the MSK Product
• Partner with Account Managers and Sales leadership to drive and expand MSK sales within current book of business
• Map and understand customer organizational structure and dynamics to adjust sales strategy and maximize effectiveness
• Demonstrate prospecting discipline through regular in-person, verbal, and written engagement with assigned targets
• Document account, opportunity, and key contact strategy, along with all relevant activities, using CRM tools (Salesforce.com, Altify)
• Communicate Paradigm’s mission, offerings, and value propositions in a clear, compelling, and client-tailored manner
• Build lasting customer relationships at multiple levels of the client organization, especially with senior claims, product, divisional managers, CFOs, and CEOs
• Conduct and/or participate in quarterly, semi-annual, or annual stewardship meetings to ensure ongoing health of each customer relationship
• Maintain a strong understanding of the competitive landscape, including competitors' employees, product offerings, strengths, weaknesses, size, and accounts
• Proactively identify changes in industry, healthcare, delivery systems, market trends, product development, and competitive pressures to modify strategies and tactics accordingly
• Build a strategic sales plan and discuss with manager at monthly or quarterly intervals

Requirements

• Bachelor’s degree
• 5-8 years experience in Carrier/TPA claims or managed care sales, sales management, account management or operations
• 3+ years experience in insurance or healthcare environment
• Strong working knowledge of workers' compensation industry, managed care, underwriting, and claim program structures
• Superior oral, presentation, and written communication skills and phone presence
• Excellent analytical skills and ability to independently identify, define, and resolve problems
• Ability to read and comprehend instructions, correspondence, memos, and medical/patient reports
• Ability to write clear and persuasive correspondence and memos
• Ability to present information in one-on-one and small group situations
• Ability to interpret a variety of instructions and deal with abstract and concrete variables
• Ability to analyze difficult situations, problems, and data
• Ability to use good judgment and decision making skills
• Ability to anticipate customer needs and reactions

Qualifications

• Bachelor’s degree from an accredited educational institution
• Five to eight years progressively responsible position within a Carrier/TPA claims or managed care unit in sales, sales management, account management or operations experience. Three years related experience in insurance or a health care environment. Strong working knowledge of the workers compensation industry, managed care, underwriting, and claim program structures.

Skills

* Required skills

Benefits