Mobile Associate, Retail Sales

About This Role

Engage customers and facilitate their technology and service needs by providing personalized solutions and demonstrating products and services. Build proficiency in sales, customer service, and product knowledge to enhance satisfaction and support organizational goals.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives

Requirements

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
• Competitive drive and proven ability to succeed in a fast-paced sales environment.
• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
• Effective at balancing customer needs and performance goals.
• At least 18 years of age
• Legally authorized to work in the United States

Qualifications

• High School Diploma/GED
• 6 months of customer service and/or sales experience, Retail environment (Preferred)

Nice to Have

• 6 months of customer service and/or sales experience, Retail environment.

Benefits