Membership Consultant

About This Role

Drive new patient enrollment for ArchWell Health by engaging with seniors, organizing community events, and building referral partnerships. This role focuses on helping seniors access quality medical care through community outreach and sales initiatives.

Responsibilities

• Drive new patient enrollment year-round through direct-to-consumer, business-to-business, and community stakeholder relationships
• Meet with individual seniors and groups in various community settings to evangelize the ArchWell Health mission and value proposition
• Plan, coordinate, and execute local events in the community and within centers to reach ideal patients (medically underserved, Medicare-eligible seniors)
• Cultivate relationships with health plan agents, brokers, social workers, case workers, and senior housing managers for patient referrals
• Partner with ArchWell Health Community Relations on initiatives to drive new patient growth with community officials and businesses
• Coordinate with health plan agents and brokers to ensure timely enrollment in accepted health plans and assignment to ArchWell Health
• Leverage sales and marketing tools (e.g., Salesforce) to identify new patients and document sales interactions
• Provide monthly activity calendar reflecting community access points and tabletop venues, creating penetration plans for target markets
• Engage with new patients through and beyond their first appointment, maintaining relationships for retention, and resolving customer issues

Requirements

• H.S. Diploma or GED
• 1 year of Sales or Community Relations experience
• Valid drivers’ license

Qualifications

• H.S. Diploma or GED required; Bachelor’s degree is helpful
• 1 year of Sales or Community Relations experience required; 2+ years preferred

Nice to Have

• Bachelor’s degree
• Experience with a health plan, FMO / benefits broker, or provider
• Experience working with or selling to the senior community or medically underserved

Skills

* Required skills