Medical Receptionist

About This Role

The Medical Receptionist at Baptist Health Urgent Care will greet and register patients, manage patient files, and provide essential administrative support to both patients and medical staff.

Responsibilities

• Welcome all patients and visitors by greeting them in person
• Answer inquiries and direct patients through the registration process
• Answer multi-line phones and complete daily patient callbacks
• Perform filing, faxing, and scanning documentation
• Check in and discharge patients
• Assist clinical staff and close the office at the end of each shift
• Collect all insurance information and verify patient demographics
• Process payments and post patient balances
• Maintain a neat and clean work environment and professional appearance
• Adhere to all relevant health and safety procedures

Requirements

• High school diploma or equivalent
• Knowledge of basic computer software
• Ability to learn electronic medical records

Qualifications

• High school diploma or equivalent

Nice to Have

• Prior experience in a medical office setting

Benefits