Medical Receptionist

About This Role

This Medical Receptionist role involves greeting patients, managing their files, and providing administrative support in an urgent care setting. The position ensures smooth patient flow and contributes to an organized medical office.

Responsibilities

• Welcome all patients and visitors by greeting them in person
• Answer inquiries and direct patients through the registration process
• Answer multi-line phones
• Perform filing, faxing, and scanning documentation
• Complete daily patient callbacks
• Check in and discharge patients
• Assist clinical staff
• Close the office at the end of each shift
• Collect all insurance information and verify patient demographics
• Process payments, post patient balances, and complete phone sheets
• Maintain a neat and clean work environment and professional appearance
• Adhere to all relevant health and safety procedures

Requirements

• High school diploma or equivalent
• Knowledge of basic computer software
• Ability to learn electronic medical records

Qualifications

• High school diploma or equivalent
• Prior experience in a medical office setting is preferred

Nice to Have

• Prior experience in a medical office setting

Benefits