Medical Assistant

About This Role

Join Vivo Infusion as a Medical Assistant, contributing to a collaborative medical team in a new facility in Brookfield, WI. This role involves patient care activities, administrative support, and ensuring efficient clinic operations while delivering compassionate care.

Responsibilities

• Perform a variety of patient care activities rendering quality patients in accordance with standards of practice
• Room clinic patients in person or virtually and update patient chart with required information
• Communicate pertinent patient data to providers and nurses to ensure quality and continuity of patient care
• Provide administrative and front-end support including greeting patients, assisting with scheduling, managing phone calls, and processing payments
• Oversee and ensure efficient turnover of exam rooms
• Assist provider in the exam room as requested
• Collect, prepare, and submit ordered patient lab specimens as directed
• Assist Patient Services team as needed to obtain prior authorizations for prescribed treatments and documents
• Triage patient phone calls and messages and document them appropriately
• Order and manage supplies under the direction of manager
• Disinfect and stock the exam rooms
• Assist in obtaining records required for the patient’s chart
• Demonstrate effective communication skills, reporting patient issues as needed throughout the treatment day
• Follow company policies and CDC guidelines for infection control

Requirements

• High school graduate or equivalent
• CPR/BLS certification prior to start date
• 1 year of experience working within a clinical environment
• 1 year in an administrative, patient-facing, or customer service role

Qualifications

• High school graduate or equivalent
• 1 year of experience working within a clinical environment and 1 year in an administrative, patient-facing, or customer service role

Nice to Have

• Medical Assistant Certification
• Phlebotomy and lab processing skills

Benefits

Certifications