Medical Assistant

About This Role

Provide individualized medical care to patients, supporting them and the attending physician. Maintain positive relationships with patients and families while ensuring efficient patient flow and accurate medical documentation.

Responsibilities

• Provide individualized medical care to assigned patients in person, electronically, and via telephone under supervision of a licensed health care provider
• Assist in the delivery of health care services to patients of various backgrounds and age
• Maintain positive relationships with patients and their families
• Work effectively with fellow employees to ensure efficient flow of patients throughout their visit
• Communicate via phone to ensure patient needs are met timely and accurately
• Access company's data systems to document pertinent medical information
• Support the patient and provider throughout the patient visit
• Ensure the patient and provider are prepared for the visit
• Ensure the patient’s questions are answered prior to leaving; prepares room for next appointment
• Provide excellent patient service through effective communication both over the phone and in person
• Complete appropriate documentation including patient registration if necessary
• Maintain required clinical knowledge, technical skills, training and credentials through personal professional development
• Adapt behavior to the specific patient population, including respect for privacy and communication style

Requirements

• High school diploma
• Experience working with and maintaining confidential information
• Experience working in a fast-paced environment with minimal supervision
• Medical Assistant Certification
• Basic Life Support (BLS) from the American Heart Association
• Clinical knowledge
• Proficiency in using computers, software, and web-based applications
• Effective verbal and written communication skills
• Strong interpersonal and customer service skills

Qualifications

• High school diploma
• Experience working with and maintaining confidential information in a fast-paced environment with minimal supervision; completion of a formal medical assistant training program preferred

Nice to Have

• Completion of a formal medical assistant training program

Skills

* Required skills

Certifications