Medical Assistant / Licensed Practical Nurse

About This Role

This role involves providing direct and indirect patient care within the scope of practice for Medical Assistants or Licensed Practical Nurses. It includes assisting providers with patient examinations, administering medications, documenting patient information, and performing office duties.

Responsibilities

• Understand and adhere to legal responsibilities and requirements within the Medical Assistant role
• Identify significant changes in patient condition through data collection and report them to the provider
• Troubleshoot issues and escalate problems to provider, direct supervisor, or appropriate internal resource
• Demonstrate standards of excellence in care in all interactions, for both internal and external customers
• Maintain clinical and administrative skills per departmental competency guidelines to meet patient care and daily operational needs
• Show patients to examination rooms and prepare them for the physician
• Travel to other facilities for BSMH providers or adjust hours to meet patient care needs as directed by the practice manager
• Maintain a safe and supportive environment by keeping the work area, exam rooms, and equipment in clean, orderly, and safe manner
• Assist patient and provider with virtual health visits
• Document accurately and appropriately in electronic medical records (EMR)
• Manage in basket messages in the electronic health record (EHR) under the Provider’s verbatim instructions
• Perform front desk workflows (i.e., My Chart requests, patient registration, scheduling, phone triage, cash handling, and check-in/check-out)
• Follow up on orders, appointments, referrals, and follow up visits and collect co-pays as needed
• Order supplies appropriately, track referrals, labs, and diagnostic tests, and dispose of contaminated supplies
• Actively participate in ongoing training per Bon Secours Mercy Health and market recommendations
• Record patients' medical history, vital statistics, or information such as test results in medical records
• Interview patients to obtain medical information and measure their vital signs, weight, and height
• Prepare and administer medications as directed by a physician
• Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing
• Provide authorized prescription and drug refill information for pharmacies as directed by provider
• Explain treatment procedures, medications, diets, or physicians' instructions to patients
• Clean and sterilize instruments and dispose of contaminated supplies
• Perform routine laboratory tests and sample analyses
• Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms
• Successfully complete skills or competency checklists to be able to help physicians examine and treat patients, performing such tasks as handing them instruments, giving injections, removing sutures, changing dressings on wounds

Requirements

• High School Diploma or GED
• Completion of externship or clinical lab training
• Active Medical Assisting certification or ABR-OE
• BLS Basic Life Support, American Heart Association

Qualifications

• High School Diploma or GED
• Completion of externship or clinical lab training required; 1 year of recent Medical Assisting experience preferred.

Nice to Have

• 1 Year Of Recent Medical Assisting Experience

Skills

* Required skills

Benefits

Certifications