Medical Assistant II

About This Role

The Medical Assistant II provides comprehensive clinical and administrative support to healthcare professionals in both outpatient and hospital-based settings. This role ensures efficient patient flow, accurate documentation, and exceptional patient care.

Responsibilities

• Conduct comprehensive patient intakes including vital signs, medical histories, and medication/allergy review
• Assist providers during examinations, minor procedures, wound care, and diagnostic testing
• Perform EKGs, immunizations, and specimen collection according to policy
• Prepare, label, and process laboratory samples and point-of-care tests accurately
• Maintain infection control, safety protocols, and equipment calibration
• Support providers with patient triage, care coordination, and transitions
• Provide patient education regarding medications, treatment plans, and preventive care
• Accurately document clinical data, provider instructions, and patient updates in the electronic health record (EHR)
• Schedule, confirm, and track patient appointments, referrals, authorizations, and test results
• Verify insurance coverage and assist with prior authorizations, billing, and coding processes
• Monitor inventory levels and prepare examination or procedure rooms with required supplies and equipment
• Participate in performance improvement initiatives, clinical audits, and safety drills
• Facilitate communication among patients, providers, and interdisciplinary teams
• Maintain confidentiality and adhere to HIPAA, OSHA, infection control, and compliance standards