Medical Assistant

About This Role

The Medical Assistant supports urgent care providers by assisting in patient examinations and treatments, managing patient registration and check-in, and performing essential clinical and administrative tasks. This role ensures a seamless patient experience and contributes to the efficient operation of the urgent care center.

Responsibilities

• Assist in examination and treatment of patients under the direction of an urgent care provider
• Manage the check-in and registration process, securing required paperwork and insurance documentation
• Interview patients, measure vital signs (pulse rate, temperature, blood pressure, weight, and height), and record information on patients' charts
• Draw and collect blood samples from patients and prepare specimens for laboratory analysis
• Prepare treatment rooms for examination of patients and ensure providers have medical supplies needed
• Conduct point of care testing (e.g., flu, strep, urinalysis, ECG, HCG) and provide patient information to provider
• Coordinate provider referrals to assigned specialists
• Answer phone calls and conduct courtesy call-backs for patient follow-up
• Perform opening and closing duties, including cashing out and securing the building
• Maintain Quality Assurance/Quality Control logs for equipment and troubleshoot breakdowns

Requirements

• High School Diploma
• 1 year of Medical Assistant experience
• Basic Life Support (BLS) certification (ARC or AHA)
• Proficiency in Microsoft Word and Excel
• Ability to type quickly
• Basic computer knowledge
• Customer focus and exceptional written and verbal communication skills

Qualifications

• High School Diploma, Graduate of a Medical Assisting Program preferred
• 1 year of Medical Assistant experience required; 3+ years accepted in lieu of certification.

Nice to Have

• Graduate of a Medical Assisting Program
• Front Desk experience
• Experience in a Hospital, Emergency Room, or Urgent Care setting (for experience-based pathway)
• EMT, Paramedic, LPN, RN, or CNA credentials recognized as alternative qualifications

Skills

* Required skills

Benefits

Certifications