Medical Assistant, Family Medicine

About This Role

This Medical Assistant role involves supporting healthcare providers in a family medicine practice by assisting with patient services, both clinical and non-clinical. The position is critical for efficient patient care, focusing on direct patient interaction, administrative tasks, and ensuring smooth clinic operations.

Responsibilities

• Assist junior Medical Assistants with day-to-day questions and responsibilities and help facilitate their learning by participating in onboarding training
• Show patients to examination rooms, prepare necessary equipment for healthcare providers
• Interview patients to obtain medical information, measure vital signs, weight, and height, and record information in the patient's medical record
• Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education
• Perform general office duties, such as answering phones, taking dictation, and completing insurance forms
• Act as a liaison with other departments and advocate for patients with a positive customer service approach
• Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing
• Perform phlebotomy if competence is demonstrated
• Maintain inventory of immunizations and check expiration dates
• Provide immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider
• Improve appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene

Requirements

• High School Diploma or Equivalent

Qualifications

• High School Diploma or Equivalent required

Nice to Have

• Associate's Degree Medical Assisting
• BLS Certification
• National Certified Medical Assistant

Certifications