Medical Assistant

About This Role

Assist Medical Providers with daily healthcare delivery and patient care management, ensuring a superior patient experience and positive outcomes for a dermatology practice.

Responsibilities

• Ensure an excellent patient experience with all aspects of the practice and associated interactions
• Ensure correct and complete patient information in health record by accurate documentation
• Prepare patients for examination and treatment by escorting them to exam room, documenting history (HPI), determining chief complaint, verifying medical/surgical histories, current medications, and taking vital signs
• Review and complete required surgical documents with recent test results and correspondence prior to surgery
• Confer with Medical Provider regarding any incomplete patient tests/consults or other incomplete orders prior to patient visit
• Respond to patient communications and questions in a timely manner
• Prepare, clean, stock and maintain exam and treatment rooms daily
• Clean and sterilize all necessary instruments and ensure appropriate instrumentation and equipment are ready for use
• Prepare and maintain clinical supplies and equipment necessary for daily clinic needs and patient care
• Ensure all proper consents have been reviewed, initialed, signed and dated by the patient prior to treatment
• Administer injections and assist with examinations and office procedures as needed
• Perform suture removals as directed by Medical Providers
• Ensure all assigned telephone encounters have been addressed daily
• Ensure delivery/transmittal of patient e-prescriptions are completed same day upon Medical Providers’ orders
• Verify all patient/specimen information corresponding with tissue specimen(s) and enter them into log
• Triage and respond to patient communications in a timely manner, usually same day or within 24 hours
• Assist with scheduling tests and treatments, and processing referrals to other providers
• Perform medication prior authorizations as necessary
• Maintain strict confidentiality and treat co-workers, medical providers, patients, and visitors with dignity and respect

Requirements

• High school graduate or GED
• Current certification
• Knowledge of medical practice operations and patient care standards
• Knowledge of examination, diagnostic and treatment room procedures
• Knowledge of medical equipment and instruments
• Knowledge of common safety hazards and precautions
• Ability to assist in a variety of common office procedures
• Ability to develop and maintain clinical quality assurance
• Ability to identify and proactively solve issues
• Ability to maintain accurate records and record test results
• Ability to interpret, adapt and apply guidelines and procedures
• Ability to use good reasoning and judgment and react calmly in emergency situations
• Ability to establish and maintain effective working relationships with patients, medical staff, co-workers and the public
• Ability to read, write and communicate effectively orally and in writing
• Knowledge of basic arithmetic and medical terminology
• Ability to work with electric medical record technology as a primary means documentation
• Proficiency in the operation of a computer keyboard
• Valid driver’s license and good driving record

Qualifications

• High school graduate or GED and current certification
• One year medical experience in a physician’s office or equivalent combination of training and experience preferred

Nice to Have

• One year medical experience in a physician’s office
• Training and experience equivalent to one year in a physician's office

Certifications