Medical Assistant

About This Role

As a Concentra Medical Assistant, you will perform routine medical and testing procedures under the direct supervision of a clinician, ensuring quality care and excellent patient experience. You will handle various medical and clerical tasks in a fast-paced occupational medicine environment.

Responsibilities

• Perform ancillary testing and tasks including vaccines, injections, phlebotomy, PFTs, audiograms, and respirator fit testing
• Perform rapid screening tests (influenza, strep, mono, glucose, etc.)
• Prepare patients for physical examinations, including taking vital signs and performing all required testing
• Perform routine medical procedures as ordered by treating clinician
• Triage and disposition all patients
• Assist providers during examination and treatment
• Prepare for and assist clinician with surgery set up and injury care
• Apply bandages, dressings, and splints as ordered by the treating clinician
• Dispense medications and appliances as ordered by the treating clinician and in accordance with state regulations
• Perform DOT and Non-DOT drug and alcohol testing
• Maintain and operate all medical devices and equipment, including calibration and record keeping
• Complete quality assurance activities on equipment, medical devices, and testing processes
• Manage patient flow and volume, keeping patients informed of expected wait times
• Perform clerical tasks in both front and back office associated with patient care and proper record keeping, ensuring accuracy in documentation
• Cross-train to perform Front Office duties including greeting patients, obtaining authorization, check in/out, and communicating wait times

Requirements

• High school graduate or GED equivalent
• Medical Assistant Certification from an accredited school or Military Medical Specialist with current Medical Assistant credentials
• Working knowledge of occupational medicine requirements (state specific)
• Ability to make decisions or solve problems using logic
• Outstanding customer service skills and professionalism
• Ability to handle sensitive and confidential information (HIPAA and PHI)
• Demonstrated willingness to participate in initial and ongoing training
• Effective communication and interaction with employers, patients, providers, and other employees
• Ability to maintain working relationship with all levels of employees
• Excellent computer skills
• Successful completion of orientation and training for all required medical tasks
• All certifications required of Medical Support Specialists

Qualifications

• High school graduate or GED equivalent
• Previous medical office experience preferred, working knowledge of occupational medicine requirements

Nice to Have

• Previous medical office experience

Skills

* Required skills

Benefits

Certifications