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The Medical Support Specialist performs routine medical and testing procedures under the supervision of a clinician, ensuring efficient and accurate patient care in a fast-paced environment. This role also supports facility operations including registration and referral management.
Responsibilities
- Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing
- Prepare patients for physical examinations, including taking vital signs and ancillary testing (vaccines, injections, phlebotomy, PFTs, audiogram, respirator fit testing)
- Perform rapid screening tests (influenza, strep, mono, glucose, etc.)
- Assist providers during examination and treatment
- Perform routine medical procedures as ordered by treating clinician and triage emergent patients
- Prepare and assist clinician with procedure set up and injury care
- Apply bandages, dressings, and splints as ordered by the treating clinician
- Dispense medications and DME as ordered by the treating clinician in accordance with state regulations
- Complete quality assurance activities on equipment and medical devices
- Maintain supplies, clean rooms and equipment, and stock exam rooms
- Maintain and operate all medical devices and equipment, including calibration and record keeping
- Assist with patient flow and volume in partnership with center leadership
- Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork
Requirements
- Medical Assistant Certification from an accredited school (credentials in the state of employment)
- Ability to handle sensitive and confidential information (HIPAA and PHI)
- Ability to communicate verbally and in writing in a clear and professional manner
- Teamwork focus
- Participation in initial and ongoing training
Qualifications
- Vocational/Technical/Business School
- At least six months or more of medical assistant experience preferred
Nice to Have
- At least six months or more of medical assistant experience
- Knowledge of medical procedures and medical terminology
- Working knowledge of occupational medicine requirements (state specific)
- Intermediate knowledge of Microsoft Office (Word, Excel, Outlook)
Skills
Microsoft Excel
*
Microsoft Outlook
*
HIPAA
*
Microsoft Word
*
* Required skills
Benefits
Paid Time Off
Employee Discounts
Dependent Care Spending Account
Medical, Vision, Prescription, Telehealth, & Dental Plans
Tuition Reimbursement
401(K) Retirement Plan with Employer Match
Commuter Benefits
Life & disability insurance
Extended Illness Days
Certifications
Breath Alcohol Certification
(Required)
Medical Assistant Certification from an accredited school (with credentials in the state of employment)
(Required)
Military Medical Specialist with current Medical Assistant credentials in the state of employment
(Required)
Drug Screen Collection Certification
(Required)
Hair and Oral Fluids Collection Certification
(Required)
About Concentra
Concentra aims to improve the health of America's workforce, one patient at a time, by providing exceptional patient care.
Healthcare
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