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Upload Your ResumeAbout This Role
The Medical Support Specialist (MSS) performs routine medical and testing procedures under the direct supervision of a clinician, playing a crucial role in delivering exceptional patient care and supporting facility operations in a fast-paced environment.
Responsibilities
- Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing
- Prepare patients for physical examinations, including taking vital signs, ancillary testing like vaccines, phlebotomy, PFTs, audiogram testing, and respirator fit testing
- Perform rapid screening tests (e.g., influenza, strep, mono, glucose)
- Assist providers during examination and treatment
- Perform routine medical procedures as ordered by clinicians and triage emergent patients
- Prepare and assist clinician with procedure set up and injury care
- Apply bandages, dressings, and splints as ordered by the treating clinician
- Dispense medications and DME according to state regulations
- Complete quality assurance activities on equipment, medical devices, and testing processes
- Maintain supplies, clean rooms and equipment, and stock exam rooms
- Operate and maintain medical devices and equipment, including calibration and record-keeping
- Perform front office duties including greeting patients, obtaining authorization, checking in/out, managing wait times, answering phones, and distributing employer results
- Follow HIPAA guidelines and safety rules
- Attend center staff meetings and complete required clinical competency training
Requirements
- Medical Assistant Certification from an accredited school (credentials in the state of employment)
- At least six months or more of medical assistant experience
- Knowledge of medical procedures and medical terminology
- Ability to handle sensitive and confidential information (HIPAA and PHI)
- Ability to communicate verbally and in writing in a clear and professional manner
- Teamwork focus
- Proficient in Microsoft Office (Word, Excel, Outlook) and data entry into systems
Qualifications
- Medical Assistant Certification from an accredited school or Military Medical Specialist with current Medical Assistant credentials
- At least six months or more of medical assistant experience is customary. Working knowledge of occupational medicine requirements is preferred.
Nice to Have
- Working knowledge of occupational medicine requirements
Skills
Microsoft Excel
*
Microsoft Outlook
*
Microsoft Word
*
* Required skills
Certifications
Medical Assistant Certification
(Required)
Drug Screen Collection
(Required)
Breath Alcohol Certification
(Required)
Hair and Oral Fluids Collection
(Required)
About Concentra
Concentra aims to improve the health of America's workforce, one patient at a time, by providing exceptional patient care.
Healthcare
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