Medical Assistant

About This Role

Provide competent technical and clinical services to patients and assist care providers with procedures and physical exams while maintaining patient records and supporting the family-centered care model.

Responsibilities

• Provide competent technical and clinical services based on CCHMC policy, best practice guidelines and department needs
• Assist care providers with procedures and physical exams of patients
• Prepare patients for examination and treatment
• Provide care consistent with the family-centered care and medical home models
• Act as a customer advocate and strive to better meet the needs of, and to support, patients and/or families
• Work collaboratively/cooperatively with others and follow complex direction to resolve problems and achieve goals
• Manage records per department policy and assist with collection of data for various forms
• Obtain consent and release of information forms when indicated
• Maintain patient files, records and other information
• Manage specimens per protocols and maintain knowledge of all routine testing processes

Requirements

• High school diploma or equivalent
• Graduate of a program in Medical Assisting OR completion of a formal medical services training program of the US armed forces OR 1 year of work experience in a related job discipline

Qualifications

• High school diploma or equivalent AND Graduate of a program in Medical Assisting OR Completion of a formal medical services training program of the US armed forces
• No directly related experience required if a graduate of a Medical Assisting program or military medical services training; otherwise 1 year of work experience in a related job discipline.