Medical Assistant

About This Role

The Medical Assistant is an unlicensed medical professional responsible for performing routine administrative and clinical tasks under physician supervision, ensuring smooth medical center operations and excellent patient care.

Responsibilities

• Measures and records patient vital signs, interview, and medical history
• Catalogs and communicates patient needs to the PCP, Clinician, Specialist, and/or other clinical personnel
• Prepares patients for examinations and performs routine screening tests, assisting physicians with exams and explaining treatment procedures
• Observes patients and reports any changes in patient conditions to clinical personnel
• Performs non-critical medical and therapeutic procedures, collects phlebotomy and other lab specimens, and performs basic waived lab tests
• Prepares and administers medications, changes dressings, applies bandages, removes sutures, and performs other first aid procedures under physician supervision
• Maintains supplies, equipment, stocks, and sterilizes instruments, practicing OSHA safety standards and performing accurate documentation
• Processes patient phone messages, returning calls and routing them, and calls patients to obtain and relay pertinent information
• Calls in prescriptions to the pharmacy upon physician approval and authorization, using appropriate medical terminology and professional conduct
• Provides health coaching to a defined group of patients to support healthy lifestyle choices and follows up via weekly calls

Requirements

• Excellent interpersonal and customer service skills
• Exceptional oral and written communication skills
• Strong time management and organizational skills
• Ability to effectively collaborate and partner with team members
• Mindset focused on resolving problems for patients and achieving team goals
• Knowledge of medical products, terminology, services, standards, policies and procedures
• Skilled in basic phone and computer operation
• Detail-oriented to ensure accuracy of reports and data
• Ability to maintain effective and organized systems to ensure timely patient flow
• Ability to act calmly in busy or stressful situations
• Proficient skills in Microsoft Office Suite products (Word, PowerPoint, Outlook, Excel)
• Spoken and written fluency in English

Skills

* Required skills