Medical Assistant

About This Role

As a Medical Assistant at American Family Care, you will blend clinical skills with front-desk expertise, managing patient care from triage to insurance verification to ensure smooth center operations and correct service payment.

Responsibilities

• Greet and triage patients, collecting vitals and histories
• Perform venipuncture and CLIA-waived point-of-care testing (COVID, flu, strep, glucose, A1C, UA, etc.)
• Assist with minor procedures, wound care, EKGs, and nebulizer therapy
• Register patients and verify insurance eligibility
• Determine financial responsibility and collect co-pays
• Reconcile payment logs and maintain EMR accuracy
• Educate patients on clinical procedures and financial expectations
• Provide clear discharge instructions and de-escalate concerns
• Participate in daily huddles and maintain compliance logs
• Support infection-control and HIPAA standards

Requirements

• Completion of an accredited Medical Assistant program
• Active national MA certification (CMA, RMA, CCMA, or equivalent)
• At least 1+ year of experience with insurance verification and patient registration
• Current Basic Life Support (BLS) certification
• EMR proficiency
• Proven venipuncture and specimen collection skills

Qualifications

• Completion of an accredited Medical Assistant program
• 1+ year of experience with insurance verification and patient registration

Nice to Have

• Urgent care or emergency room experience
• Experity EMR proficiency
• Comfort with payer portals (e.g., Waystar)

Skills

* Required skills

Benefits

Certifications