Manager, Horizontal HR Communications

Capital One McLean, VA $134,400 - $153,300
Full Time Manager Level 5+ years

Posted 2 weeks ago

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About This Role

Lead communications strategies for an executive leader within the Banking & Premium Products businesses, developing and executing comprehensive strategies to connect leaders and teams with top-level business goals. Drive internal communications to support business programs and cultivate a positive associate experience, pushing for innovative and engaging approaches.

Responsibilities

  • Develop and implement a communications strategy to build the executive leader's internal and external brand and bring team narratives to life
  • Curate engaging experiences including leadership gatherings, all-employee meetings, digital/video storytelling, and special events
  • Serve as a strategic partner to executive communicators and chiefs of staff to plan and prepare effective internal communications
  • Lead change management communications in support of the business when necessary
  • Draft leader talking points and review presentations
  • Provide counsel on communicating business strategy, elevating leadership profiles, managing issues, and implementing corporate initiatives
  • Evaluate performance for communications based on real-time metrics and KPIs; recommend refinements to strategies and messaging
  • Partner with and influence internal partners to serve the best interests of the business and employees

Requirements

  • Bachelor's Degree or military experience
  • 5+ years of experience in developing and implementing integrated communication strategies
  • 5+ years of experience in partnering with c-suite executives on communications
  • 5+ years of experience in managing multiple projects
  • Strong business acumen and customer-orientation
  • Excellent writing and story-telling skills
  • Ability to distill complex content into clear, concise, and engaging communications

Qualifications

  • Bachelor's Degree or military experience
  • At least 5 years of experience in developing and implementing integrated communication strategies, partnering with c-suite executives on communications, and managing multiple projects.

Nice to Have

  • Masters Degree in English, journalism, communications, marketing, writing, or public relations
  • 2+ years of experience in financial services, technology, or other highly regulated industry
  • Experience managing issues, crisis communications, and organizational change communications

Skills

Leadership * Change management * Storytelling * Communications *

* Required skills

Benefits

Health benefits
Financial benefits
Other benefits

About Capital One

Capital One is a large financial institution seeking makers, breakers, doers and disruptors to solve real problems and meet real customer needs.

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