Manager 2, Fraud and Risk - Fintech

About This Role

Lead and manage a team of Fraud Risk Analysts focused on launching and scaling consumer lending products within Intuit's Consumer Group, including TurboTax. Develop and implement fraud risk strategies, ensure compliance, and partner with cross-functional teams to drive growth and innovation in fintech lending while managing the complexities of risk.

Responsibilities

• Lead and manage a team of Fraud Risk Analysts focused on launching and scaling consumer lending products
• Develop and implement fraud risk strategies and policies to drive business growth
• Develop and enhance the fraud policy and program, establishing a framework for compliance with internal policies and regulatory requirements
• Partner with teams across Intuit (product development, marketing, data engineering, compliance, risk, data scientists) to enable decision support and customer insights in consumer lending
• Make decisions impacting cross-functional priorities, strategy, and outcomes related to consumer lending
• Collaborate with stakeholders and analysts to ensure analytical and risk solutions are scalable, repeatable, effective, and meet expectations
• Use big data technology and AI tools to mine transactional data and improve fraud risk mitigation strategies for consumer lending
• Provide recommendations using data, business knowledge, and strategic assumptions, specifically in consumer lending
• Analyze portfolio performance at a granular segment level on an ongoing basis, identifying trends and conducting root-cause analysis
• Ensure data collection and processing is optimized to provide visibility into the impact of new consumer lending initiatives and product releases
• Mentor, coach, and develop Fraud Risk Analysts to drive creative ideas and elevate outcomes within consumer lending
• Identify and evaluate new vendors/data sources and create business cases

Requirements

• 6+ years of experience leading conversations across teams to drive for business requirements clarity, build, and launch, with a strong emphasis on consumer lending
• 3+ years of experience managing and developing a team of analysts
• Expert in one of the following analytics tools: Python, R, SAS, and any environment under SQL
• Outstanding communication skills, including telling compelling stories with data, especially in consumer lending
• Strong strategic mindset with willingness to get into details and coach team members, particularly in consumer lending
• Experience working with BI tools such as Tableau, Quicksight, Databricks
• Proven history as a self-starter with excellent problem-solving skills and end-to-end quantitative thinking in consumer lending
• Highly effective cross-functional leadership and experience working in a large matrixed organization

Qualifications

• Undergraduate degree (Economics, Natural Sciences, Statistics, Engineering) or equivalent work experience; advanced degree preferred
• 6+ years of experience leading data and risk conversations for business requirements, build, and launch, with emphasis on consumer lending; 3+ years managing a team of analysts

Nice to Have

• Domain experience in FinTech, Risk, Financial services, with specific expertise in Consumer Lending
• Product management experience, especially within consumer lending
• Advanced degree

Skills

* Required skills

Benefits