Logistics Manager

About This Role

The Logistics Manager will coordinate and communicate effectively with various sites in the transportation chain, resolving logistics and customs issues, and optimizing logistics processes for Tradin Organic. This role involves managing inventory flow, tracking performance, and negotiating rates to find cost-effective solutions.

Responsibilities

• Manage the physical and systematic flow of inventory from origin to delivery, including movement between internal warehouse locations and sample room
• Stay updated on tariff codes/regulations, Ports, shipping carriers, routes, and rates across all modes of freight (LTL, FTL truck, intermodal, rail, and ocean)
• Track carrier and logistics partner performance in service, damage, cost, and other scorecard attributes
• Provide input and guidance on selection decisions based on performance results
• Monitor, analyze, and reduce logistics spending, including demurrage costs
• Help select carriers and negotiate rates and contracts on larger programs
• Assist carriers in process improvement to mitigate future issues
• Track Warehouse inventory levels and report findings and solutions to the Commercial team
• Work in partnership with Warehouse personnel, international carriers, customs brokers, freight forwarders, and government agencies to facilitate smooth import/export of product
• Find and implement logistics solutions for new and existing programs, including negotiating large program rates for cost-effective options
• Actively identify opportunities for improving freight planning and execution processes
• Create strong working partnerships with internal team members through education, communication, follow-up, and accountability
• Ensure Logistics Broker Contracts are signed/updated and Division follows Entrusting Credit line requirements
• Act as a point of escalation for logistics/customs issues and for unchartered logistics and/or customs territory
• Problem-solve larger freight damage claims by partnering with internal and external team members

Requirements

• 5+ years of experience in importing items, preferably food related
• Knowledge of transportation and customs terminology and documentation
• Strong understanding of transportation providers/carriers' processes, costing, and service models
• Experience closely working with customer service, warehouse operations, and/or planning
• Warehouse relationship experience
• Solid analytical skills and high detail orientation
• Working knowledge of ERP-based systems
• Proficiency with MS Office and Excel
• Ability to problem-solve, meet deadlines, and effectively escalate issues
• High negotiation skills on rates as well as conflict resolution
• Able to handle stressful situations and deadline pressures well
• Effective communication skills, both written and verbal
• Strong organizational skills and ability to multitask
• High level of initiative and ability to work well in a team environment

Qualifications

• BA Business Management, Economics, Logistics or International Business
• At least 5+ years of experience in importing items, preferably food related

Nice to Have

• Bilingual Spanish speaking

Skills

* Required skills

Benefits