Leasing Professional
Posted 1 month ago Expired
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Upload Your ResumeAbout This Role
The Leasing Professional coordinates marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals while shaping the community's first impression for residents. This role involves serving as a main point of contact for leads, touring prospects, and assisting residents.
Responsibilities
- Complete outbound follow-up with new leads for prospective renters via text, email, and phone, focusing on engaging prospects in leasing conversations
- Conduct on-site tours, showcasing amenity areas and model homes to future residents
- Ensure unsafe conditions are corrected promptly in apartments, tour paths, office spaces, and common areas
- Build lasting relationships by providing an excellent living experience for residents and future residents
- Coordinate move-ins and move-outs with onsite staff, residents, and maintenance teams
- Assist with resident retention by providing ongoing customer service post-move-in
- Maintain property waiting lists and update various records and reports in accordance with policy and procedure, housing programs, and HUD/Agency regulations
- Visually inspect the apartment community, address areas of concern, keep the community clean, and report service needs to maintenance team members
- Prepare daily and weekly reports as needed
- Maintain strong working knowledge of the market and competitive set
- Process work orders, manage package collection, and assist with the day-to-day operation of the property and resident satisfaction
Requirements
- 1+ years experience in property management, sales, or customer service
- High School diploma or equivalent
- Willingness to work a flexible schedule, including weekends and holidays
- Sharp, professional appearance
- Ability to walk the property, including climbing stairs
- Ability to bend, stoop, squat, kneek, climb stairs, push, pull, reach, and carry supplies
- Ability to stand for extended periods of time
- Ability to lift up to 25 pounds without assistance
- Excellent verbal and written communication skills
- Computer literate and proficient in Microsoft Office applications (Word, Excel, Outlook)
- Ability to multitask and meet deadlines in a timely manner
- Knowledge of the market and competitive set
Qualifications
- High School diploma or equivalent
- 1+ years experience in property management, sales, or customer service
Nice to Have
- Knowledge of Yardi or other industry software
Skills
* Required skills
Benefits
About South Oxford Management
South Oxford Management is a leading full-service property management company with a presence in Texas, Georgia, Virginia, New Jersey, Florida, and Connecticut, committed to delivering exceptional experiences for residents and team members.