Lab Supervisor

About This Role

Direct and supervise lab operations to ensure high-quality eyewear production, meeting prescription accuracy, timely delivery, and company standards. This role involves training associates, maintaining equipment, managing inventory, and contributing to overall store goals.

Responsibilities

• Verify all options purchased by the customer are delivered as promised
• Assist in recruiting, selecting, and training lab associates on lab equipment and certification techniques
• Ensure all lab equipment is calibrated and maintained, and lens inventory procedures are followed
• Communicate and work with lab associates to achieve daily, weekly, and monthly store goals
• Assist in controlling inventory shrinkage through monitoring breakage, defects, and inventory levels
• Schedule lab associates in compliance with payroll guidelines, considering skills and customer demands
• Conduct lab associate performance appraisals and coaching meetings with General Manager/District Technical Manager support
• Ensure all Company safety rules and standards are followed in accordance with the Hazardous Communication Policy
• Act as supervisor of overall store operations in absence of a Retail Supervisor and/or General Manager

Requirements

• 1-5 years of related experience
• Must meet all Lab Certification requirements
• Ability to read, write, and communicate in English
• Favorable background check result
• Must have own vehicle, be an insured, licensed driver in current state of residence
• Demonstrate practical application of optical theory and math

Qualifications

• HS Diploma, GED or equivalent experience required
• 1-5 years of related experience