Inside Sales Representative

About This Role

This Inside Sales Representative role focuses on driving profitable growth for commercial and industrial lines of business through inbound and outbound sales activities. The representative will acquire new B2B customers, respond to inbound calls, and manage an assigned book of business.

Responsibilities

• Acquire new revenue growth by generating outbound calls within existing services areas to new B2B prospects for permanent commercial and industrial customers
• Effectively respond to inbound calls to close high percentage of business and drive price and term
• Contact the appropriate sales representative to flip the opportunity if unable to close on permanent business
• Complete all required paperwork and other miscellaneous reports
• Develop and maintain a thorough knowledge of the company’s available services, lines of business, pricing structures, and offers additional services as appropriate to existing customers
• Utilize prospecting and retention customer database while scheduling and documenting all activities
• Achieve required daily phone blocking activity standards
• Responsible for achieving and/or exceeding monthly growth quota

Requirements

• High School diploma or GED
• One (1) or more years of sales and/or customer service experience
• Microsoft Office experience
• Ability to generate and manage leads, opportunities and contract negotiations
• Effective influential, selling, and closing skills
• Ability to communicate effectively with internal and external customers
• Strong work ethic, demonstrating integrity, trust, and maintain confidentiality
• Ability to be a self-starter capable of working effectively in a team environment or as an individual contributor
• Excellent analytical, attention to detail, and problem-solving skills
• Ability to read, write, and comprehend reports and associated documents
• Ability to understand and follow oral and written instructions
• Ability to prioritize workload and meet time sensitive deadlines
• Business acumen and ability to work effectively across various teams and levels
• Flexibility to accept and adapt to change as well as the commitment to seek continuous improvement
• Ability to exert muscle force to lift, push, pull or carry objects

Qualifications

• High School diploma or GED
• One (1) or more years of sales and/or customer service experience

Skills

* Required skills