Infrastructure Technical Program Manager, Global Connectivity Infrastructure Development

About This Role

This role is for an Infrastructure Technical Program Manager to support and deploy Amazon Web Services' (AWS) global telecommunication networks. The position is responsible for improving business processes, deploying hyper-scaled cloud infrastructure, and managing quality control systems for North and South America within the Global Connectivity Infrastructure Delivery - Fiber Deployment organization.

Responsibilities

• Serve as a key member of the GCID-FD team helping to drive overall Network Infrastructure strategy
• Vendor management to deploy on time, measure progress, and rate through quality Key performance Indicators
• Develop a focused quality management program that tracks defects, mitigates risks, standardizes root cause analysis, and implements key performance measures to rate vendor success
• Create and standardize reporting mechanisms for the GCID-FD group and provide regular progress updates on program deployment to management and stakeholders
• Periodically report on the overall network development program status across the assigned region
• Manage and track deployment of approved network plans with internal customers and stakeholders until the infrastructure is in service
• Manage multiple competing cross-functional projects/programs simultaneously, some on a global scale
• Interact with engineers, technicians, vendors and senior management on a daily basis
• Physically audit completed construction work, review fiber test results, and hand-off completed delivery to internal customers
• Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles
• Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraints
• Coordinate access and approvals to security-regulated sites

Requirements

• 3+ years of technical product or program management experience
• 2+ years of software development experience
• 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Qualifications

• 3+ years of technical product or program management experience; 2+ years of software development experience; 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience; Experience managing programs across cross functional teams, building processes and coordinating release schedules

Nice to Have

• 3+ years of working directly with engineering teams experience

Benefits