Host/Hostess

About This Role

Support the operation by providing superior guest service, handling transactions, assisting with food preparation, and maintaining cleanliness to ensure a positive dining experience.

Responsibilities

• Ensure each guest receives superior service by providing a friendly environment, prompt recognition, and greeting guests with a smile
• Communicate, explain, and suggestively sell menu offerings, products, and promotions to guests
• Verify cash drawer/bank and complete appropriate paperwork
• Process orders and accept payments
• Cook and store food at required temperatures; label, date, and rotate all products in accordance with company standards
• Perform food preparation duties in accordance with company standards
• Maintain cleanliness of area including trash removal, dishwashing, sweeping and mopping floors, cleaning tables, countertops, food prep area, display cases and equipment, and stocking supplies as needed
• Follow safe food handling and proper hygiene practices
• Adhere to workplace safety standards for operating and maintaining equipment and report any equipment malfunction to management immediately
• Perform opening and/or closing side works according to established checklists

Requirements

• Ability to read and comprehend simple instructions and effectively communicate information
• Ability to understand the English language both written and verbal
• Ability to add, subtract, multiply and divide in all units of measure
• Ability to apply reasonable understanding in carrying out instructions

Qualifications

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Entry level with one to three months related experience and/or training, or equivalent combination.