HFE Summer Intern

About This Role

This role involves supporting the Industrial Design and Human Factors (IDHF) organization by conducting user research, consolidating feedback, and contributing to the design and evaluation of user interfaces for medical products. The intern will help ensure safe, effective, and satisfying use of Johnson & Johnson Medical Devices.

Responsibilities

• Leverage human factors standards and best practices to inform new product designs and ensure concepts support safe, effective, and satisfying use
• Support the planning, conduct, and reporting of various user research activities, including ethnography, focus groups, formative usability tests, and HF validation (summative usability) tests
• Consolidate user feedback into meaningful design insights and actionable recommendations
• Perform thoughtful and thorough root cause analysis for use-related problems that arise during hands-on usability tests
• Understand the use environments and participate in the creation of user workflows
• Understand the regulatory imperative for medical device human factors, including relevant human factors standards and guidance documents, such as IEC 62366 and FDA's final HF guidance
• Contribute to human factors documentation, including formative and summative test plans and reports, expert reviews, use-related risk analyses, use specifications, known problems analyses, and Human Factors Engineering reports
• Author study documentation (e.g., informed consent forms, study participant recruitment screeners, moderator's guides, use error checklists)

Requirements

• Enrolled in a college/institution pursuing a bachelor's or master's degree in Human Factors Engineering, Usability Engineering, Cognitive Science, Psychology, Mechanical Engineering, or Biomedical Engineering
• Enrollment in 2nd year of bachelor's degree or above
• Authorized to work in the United States and not require sponsorship in the future
• Availability for at least a 4-month co-op rotation
• A minimum GPA of 3.0
• An understanding of the research process (planning, execution, analysis and documentation)
• Knowledge of human factors and design principles

Qualifications

• Bachelor's or Master's degree in Human Factors Engineering, Usability Engineering, Cognitive Science, Psychology, Mechanical Engineering, or Biomedical Engineering
• 2nd year of bachelor's degree or above

Nice to Have

• Demonstrated leadership/participation in campus programs and/or community service activities
• Design project experience or user centered research
• Working knowledge of task and risk analysis methods, human perception, and cognition; basic knowledge of anthropometrics, biomechanics and physiology
• Experience consolidating user feedback into concise, meaningful design insights and actionable recommendations
• Experience performing root cause analysis for use-related problems
• Familiarity with FDA, ISO, AAMI, and other relevant usability regulations and standards for medical devices

Benefits