Grocery/Assistant Department Leader

About This Role

Assist the Department Manager in leading and organizing the Grocery Department, ensuring excellent customer service and efficient operations. This role focuses on maximizing sales and profits while maintaining company standards and fostering a positive work environment.

Responsibilities

• Assist Department Manager in planning, organizing, staffing, training and directing Grocery Department associates
• Perform production and customer service functions
• Maximize store sales and profits safely and ethically
• Respond appropriately to customer or associate comments, complaints, requests, accidents and questions
• Use Computer Assisted Ordering (CAO) to manage merchandise and supply ordering and accounting
• Perform and direct others in pricing and displaying of merchandise and maintaining proper signage, rotation, freshness, quantity, quality and space allocation
• Engage and counsel associates in effective merchandising techniques, customer services, product presentation and promotional activities
• Provide Department Manager with input on department budgets, goals and results
• Maintain equipment and facilities properly and safely
• Maintain floor, shelf and grocery areas clean and up to sanitary standards

Requirements

• Ability to make intelligent decisions quickly
• Able to tactfully and calmly handle stressful situations
• Possess abilities and skills for effective production, merchandising and customer services related to sale of merchandise
• Understanding of all key components of department operations (Managing people, merchandising, computer assisted ordering, inventory management, shrink control, customer services, labor scheduling, expense control)
• Knowledge of applicable laws and regulations related to employment practices, OSHA compliance
• Qualified and able to operate power machinery and work with various job tools (power jacks, box cutters, label guns, balers, compactors)

Nice to Have

• Grocery retail work experience and/or backup manager experience
• Past work record reflects dependability and integrity

Skills

* Required skills

Benefits