Grocery Assistant Department Leader

About This Role

Assist the Department Manager in overseeing the Grocery Department, focusing on planning, organizing, staffing, training, and directing associates. Ensure efficient production, excellent customer service, and maximize store sales and profits while adhering to safety and ethical standards.

Responsibilities

• Assist Department Manager in planning, organizing, staffing, training, and directing Grocery Department associates.
• Perform production and customer service functions.
• Maximize store sales and profits safely and ethically in accordance with policies and procedures.
• Respond appropriately to customer or associate comments, complaints, requests, accidents and questions.
• Use Computer Assisted Ordering (CAO) to manage ordering appropriate quantities of merchandise and supplies.
• Perform and direct others in pricing and displaying of merchandise.
• Maintain proper signage, product rotation, freshness, quantity, quality, and proper space allocation for merchandise.
• Counsel associates in effective, productive merchandising techniques, customer services, product presentation and promotional activities.
• Follow through on implementation of company programs and adherence to company policies and procedures.
• Provide Department Manager with input on department budgets, goals and results.
• Maintain equipment and facilities properly and safely.
• Maintain floor, shelf and grocery areas clean and up to sanitary standards.

Requirements

• Willing to be flexible and work mornings, afternoons, evenings, nights as the work demands
• Willing and available to work weekends and holidays as needed
• Effective written and oral communication skills
• Ability to make intelligent decisions quickly
• Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers
• Possess abilities and skills for effective production, merchandising and customer services related to sale of merchandise
• Understanding of all key components of department operations (managing people, merchandising, computer assisted ordering, inventory management, shrink control, customer services, labor scheduling, expense control, etc.)
• Knowledge of applicable laws and regulations related to employment practices, OSHA compliance, etc.
• Qualified and able to operate power machinery and work with various job tools (power jacks, box cutters, label guns, balers, compactors, etc.)

Qualifications

• Grocery retail work experience and/or backup manager experience desired.

Nice to Have

• Grocery retail work experience
• Backup manager experience
• Past work record reflects dependability and integrity

Skills

* Required skills