General Manager

About This Role

Lead and manage a Moe's Southwest Grill restaurant, overseeing daily operations, financial performance, and team development to achieve return on investment and maintain high standards of quality and service.

Responsibilities

• Attract, select, and retain quality employees and hourly management for restaurant operations
• Onboard and train employees to brand standards, providing continuous coaching and feedback
• Develop schedules and position employees effectively while ensuring adherence to company policies and laws
• Maintain high standards of food quality, friendliness of service, cleanliness, and safety to meet or exceed brand standards
• Investigate and resolve guest complaints and feedback
• Lead and manage local store marketing efforts and catering sales
• Drive financial results by forecasting sales, maximizing profitability, and controlling costs
• Accurately perform administrative duties including financial reports and profit and loss statement analysis
• Maintain the restaurant facility and equipment in working order

Requirements

• High school diploma or equivalent
• 2+ years restaurant management experience
• ServSafe certified
• Quality Restaurant Operations knowledge
• Quality communication and facilitation skills
• Financial Acumen
• Marketing techniques knowledge
• Organizational skills
• Computer skills
• Excellent conflict resolution skills
• Safe Driving skills
• Excellent leadership and management
• Ability to quickly develop positive working relationships
• Ability to multi-task
• Ability to effectively lead a restaurant team to achieve company goals
• Ability to serve in a self-directed role
• Adherence to company core values – Quality Way

Qualifications

• High school diploma or equivalent required. Associate Degree in business or related field preferred or equivalent experience in restaurant operations.
• At least 2 years restaurant management experience is required.

Nice to Have

• Associate Degree in business or related field

Skills

* Required skills

Certifications