General Manager

About This Role

This full-time General Manager position oversees daily operations, manages staff, and ensures the profitability and efficiency of IRONHAND Wine Bar. The role focuses on leading the team, optimizing customer satisfaction, and maintaining operational standards.

Responsibilities

• Oversee daily operations
• Manage staff
• Ensure overall profitability and efficiency of the wine bar
• Lead and support the team
• Optimize customer satisfaction
• Maintain operational standards
• Oversee inventory and financial performance
• Work closely with upper management to drive sustainable growth
• Implement new initiatives

Requirements

• Proven leadership, team management, and organizational skills
• Knowledge in business operations, financial management, and inventory control
• Strong customer service skills with the ability to resolve issues effectively and maintain client satisfaction
• Ability to work flexible hours, including evenings and weekends

Qualifications

• Bachelor’s degree in Business Management, Hospitality, Marketing or a related field is a plus

Nice to Have

• Experience in hospitality, food and beverage service, or a similar industry
• Familiarity with wine, food pairing, and related industry practices