General Manager

About This Role

Manage and oversee the daily operations of a Hardee's restaurant, ensuring high standards of hospitality and operational excellence. This role focuses on staffing, training, financial management, and maintaining company values.

Responsibilities

• Recruit and hire staff, maintaining a bench for future growth
• Ensure all marketing plans are executed, including proper installation of POP and menu board elements
• Ensure the restaurant is staffed properly and Team Members are properly trained to do their jobs through effective use of training programs
• Ensure the restaurant is open and fully operational during business hours as defined by the District Manager, Regional Director of Operations, and Operating Partner
• Provide leadership by creating excitement, enthusiasm, a positive mental attitude, and commitment to company objectives
• Ensure that correct inventory levels and all equipment is maintained in excellent condition through the use of approved vendors
• Set an example by maintaining an excellent working knowledge and high level of proficiency in the performance of all phases of restaurant operations and technology
• Supervise in accordance with established performance and operating policies as set out in the operations standards manual
• Work with, develop, and motivate, Assistant Managers, Shift Leaders, and Team Members to perform up to their highest possible level of ability
• Review preliminary P/L's and forward all questions to your District Manager
• Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all

Requirements

• 3-5 years management experience in a quick service/fast food dining concept
• Financial/Analytical aptitude including planning, budgeting, scheduling, and P&L management
• Excellent communication, interpersonal and leadership skills
• Ability to work flexible hours and shifts
• Ability to operate and use all equipment necessary to run the restaurant
• Ability to effectively make decisions under pressure, while delegating tasks appropriately
• Strong conflict resolution skills
• High sense of urgency
• Self-motivated
• Excellent organizational, planning and time management skills

Qualifications

• 3-5 years management experience in a quick service/fast food dining concept.

Benefits