General Manager

About This Role

This role is responsible for the overall planning and direction of restaurant operations, driving sales, managing profitability, and developing a high-performing team to achieve company objectives.

Responsibilities

• Know and execute the company's mission statement
• Adhere to budget and plans including sales goals, profit projections, capital requirements, and staff needs
• Act as Guest Services Coordinator during peak volumes and assign others as needed
• Generate profit by controlling food, labor, and operating costs, and driving sales
• Complete regular inventory counts according to company standard
• Review general business climate for the restaurant and adjust staff and inventories as needed
• Accurately prepare payroll for review
• Manage all personnel files in accordance with local and federal laws
• Schedule employees based on business needs and budget
• Hire, terminate, cultivate, and discipline employees, including proper handling of all documentation
• Ensure financial reporting is consistent with restaurant standards and produced monthly
• Operate in an environmentally conscious manner minimizing disposables when possible
• Promote restaurant marketing programs
• Manage accurate online hours of operation for all platforms

Requirements

• High School Diploma or Equivalent
• Oral and Written Communication Skills
• HR Fundamentals
• Keyboard Skills
• Loss Prevention
• Customer Relations
• Computer Literacy
• P&L Analysis
• Diplomacy
• Professionalism
• Planning & Scheduling
• Project Management
• Time Management
• Inventory Management
• Restaurant Management Experience
• Valid Food Handlers Certification

Qualifications

• High School Diploma or Equivalent

Skills

* Required skills

Certifications