Field Service Engineer

Evertz Albuquerque, NM

Full Time Mid Level

Posted 1 month ago Expired

This job has expired

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About This Role

Join the AV Service team as a Field Service Engineer, acting as the primary technical and customer service contact for clients. This role involves installing and troubleshooting cutting-edge broadcast and professional A/V equipment both in-house and on-site at customer locations.

Responsibilities

Travel within the US for customer deployments and general service
Install products or systems at customer sites and deliver product training to customers
Respond and provide technical direction to customers regarding operational issues, firmware upgrades and general maintenance
Assess customer’s product application, troubleshoot and diagnose issues to determine a root cause
Systematically troubleshoot, collect data, and report issues
Maintain communication between customer service and other departments to resolve customer issues and communicate feedback

Requirements

College or University education in Electrical, Electronic, or Computer disciplines
Hands-on experience with IP Networking, server hardware and Linux OS
US Citizenship

Qualifications

College or University education in Electrical, Electronic, or Computer disciplines

Skills

IP Networking * Linux OS *

* Required skills

Benefits

Employer funded benefits program

Casual Work Environment

Competitive total compensation package

Work-Life Balance

Career Progression

About Evertz

Evertz Microsystems is a leading global manufacturer of broadcast equipment and solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices.

Media & Entertainment

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