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Upload Your ResumeAbout This Role
This remote Field Service Engineer role involves independently installing, commissioning, and handing over Cognex designed systems to customers, performing on-site modifications, and providing technical support and training for industrial machine vision solutions.
Responsibilities
- Develop on-site modifications/optimizations to electrical, optical, and mechanical systems to deliver end solution performance
- Install, commission, and handover Cognex designed systems and solutions to system integrators or direct end user customers
- Perform on-site engineering assignments such as installation, startup, testing, and fault-finding diagnoses
- Serve as the company’s first point of contact for the customer on administrative and technical matters for assigned projects
- Interpret customer needs and determine resolution responsibility within Cognex departments
- Provide basic training and mentorship to new FSEs, LPIs, or customers
- Review and approve the operational quality of Cognex equipment and instruct customers in operation and maintenance
- Provide timely, detailed, and accurate reports on service work performed and product performance
- Demonstrate safety consciousness in equipment handling and electrical procedures
- Keep current with product technology and attend appropriate training courses
Requirements
- 2-4 years of relevant technical experience in Industrial / Manufacturing / Field Service environments
- Intermediate knowledge and experience in Java Scripting for data formatting and/or communications scripting
- Intermediate knowledge of industrial controls, networking and communication protocols
- Ability to interpret mechanical design and electrical drawings, and panel designs
- English language proficiency
- Valid Driver's License without restriction
- Ability to travel 70-90% for overnights
Qualifications
- Mechanical Engineering, Computer Science degree or equivalent
- 2-4 years of relevant technical experience in Industrial / Manufacturing / Field Service environments
Skills
* Required skills
About Cognex Corporation
Cognex is the largest, most successful, and recognized global player in industrial machine vision. It is a financially strong, international company with no debt and has been in business for over 40 years. Cognex uses advanced optics, image sensors, and artificial intelligence software in its vision...