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Upload Your ResumeAbout This Role
As a Field Service Engineer, you will perform installations and maintenance on radiation therapy products for a global medical device company. You will be based in Seattle, primarily traveling across the US and Canada to support customers and execute complex installations.
Responsibilities
- Perform installations and maintenance on radiation therapy products
- Plan and execute installations and customer acceptance
- Perform on-site service and preventive maintenance
- Provide remote customer support from a home office
- Diagnose system or technical issues and determine appropriate solutions
- Provide basic customer technical training related to products
- Build positive relationships with customers and colleagues
- Document service calls, cases, and reports in a timely manner in accordance with company procedures
- Provide remote customer support as part of a rotating on-call schedule during business hours
Requirements
- Practical, hands-on experience with Windows-based systems and IT/networking tasks
- Ability to travel up to 75%
- Ability to safely work on ladders, above drop ceilings, and lift equipment weighing up to 40 pounds
- Eligible for passport
Qualifications
- Bachelor’s or Associate degree in Engineering (Biomedical, Electronics, Computer, Mechanical) or IT, or equivalent work experience
Nice to Have
- Medical device or radiotherapy experience
Skills
* Required skills
About C-RAD AB
C-RAD is an expanding global medical device company with headquarters in Uppsala, Sweden. We develop, manufacture, and sell innovative solutions to healthcare customers, with a focus on patient positioning, monitoring, and imaging within Radiation Therapy (RT).