Facilities Site Advisor

About This Role

Provide a positive experience for employees at client offices by ensuring the facility is ready, supporting workplace tools, and serving as the first line of response for employee needs.

Responsibilities

• Greet visitors and manage security and badging processes
• Stock supplies, order office supplies, and maintain office aesthetics
• Manage mail services including receiving, delivering, and shipping
• Implement workplace programs and operations, including handling service tickets, general repairs, and furniture moves
• Coordinate and help facilitate safety programs and budget tracking
• Monitor space utilization and assign workstations
• Assist with new hire orientations and HR I9 processing
• Help plan and coordinate social events sponsored by Workday Life programs
• Manage vendor relationships for office-standard services like coffee/snacks, office supplies, and janitorial services
• Act as liaison with property management for all building/site issues
• Serve as liaison/support between Workplace and other departments
• Schedule work orders via C&W’s CMMS to ensure timely completion
• Provide general overall facility management services, including continuous monitoring of the office/facility

Requirements

• High School Diploma or GED equivalent
• Minimum of 1 year of facilities, workplace operations, and/or customer service/hospitality industry experience
• Experience reconciling budgets for day-to-day workplace operations
• Experience with using Microsoft Office and various other types of office software
• Previous customer service experience
• Strong verbal and written communication skills
• Detail oriented
• Time management skills
• Ability and willingness to take on new tasks, learn new technologies, and adapt to organizational changes

Qualifications

• High School Diploma or GED equivalent
• Minimum of 1 year of facilities, workplace operations and/or customer service/hospitality industry experience

Nice to Have

• Experience in a fast-paced, professional setting
• Some college preferred
• 3+ years of facilities, workplace operations, and/or customer service/hospitality industry experience
• Experience with data entry, expansive reporting, filing, answering phones, scheduling and communications

Skills

* Required skills

Benefits