Enterprise Solution Consultant - R&D

About This Role

Benchling Enterprise Solution Consultants are the primary solution leads with Benchling’s largest customers and prospects. They deploy solutions into complex enterprise IT environments, interfacing with other vendor solutions, lab instruments, and legacy applications. This highly visible pre-sales role drives value for customers by partnering with external and internal teams.

Responsibilities

• Effectively partner with account executives, SC peers, and leadership to create account and deal strategies that lead to selection
• Manage organized discoveries to uncover customer needs and requirements that relate to decision criteria and key business issues
• Craft solutions based on Benchling capabilities, industry best practices and standard R&D functions, with data models and processes that map to the customer or prospects' science and that fit into their current technology landscape
• Present and demonstrate the solution in a persuasive way based on key messages, decision criteria, and key business issues
• Engage with product management to provide insight into prospect and customer needs and industry trends
• Provide leadership by creating reusable solutions, content, and trainings for key areas

Requirements

• PhD in Biology, Molecular Biology, Genetics, Biotechnology, Bioengineering or similar Life Science field
• Minimum of 4 years of work experience, ideally customer facing
• Demonstrated capacity to effectively model scientific data, and craft solutions, based on product knowledge and industry best practices
• Understanding research technology generally adopted by biopharma companies
• Agile and adaptable mentality, able to quickly implement new customer engagement processes
• Ability to establish as a trusted advisor for scientists, and successfully pitch to scientific buyers

Qualifications

• PhD in Biology, Molecular Biology, Genetics, Biotechnology, Bioengineering or similar Life Science field
• Minimum of 4 years of work experience, ideally customer facing

Nice to Have

• Experience with scientific/informatics software such as LIMS, ELN, or others
• Experience in demonstrating scientific software in a pre-sales setting
• Prior experience in demonstrating and supporting research instruments, reagents or software

Skills

* Required skills

Benefits