Engineering Operations Technician, DCC Communities
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Upload Your ResumeAbout This Role
As a Data Center Engineering Technician, you will maintain and troubleshoot mission-critical technology infrastructure to ensure seamless operations. You will play a pivotal role in maintaining 99.999% uptime, keeping global digital experiences running smoothly and efficiently.
Responsibilities
- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
- Assist in troubleshooting facility and rack-level events within internal Service Level Agreements (SLA)
- Perform rack installs and rack decommissioning within internal SLA
- Perform preventative maintenance, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
- Technical writing to support change management program
- Monitor daily work requests and manage to resolution, and execute projects from conception to completion
- On-site support of contractors, sub-contractors and vendors, ensuring all work performed is in accordance with established practices, procedures and local legislation
Requirements
- 2+ years of Microsoft Office products and applications experience
- 2+ years of electrical and mechanical experience
- Ability to work on a flexible schedule including days, nights, and/or weekends
- Ability to travel to or commute between data center locations as needed
- Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
Qualifications
- 2+ years of electrical and mechanical experience
Nice to Have
- Experience working in a data center or mission critical facility (example: hospital, military facility, public safety facility, etc.)
- Associate degree or higher education in a related field
- Experience with reading and writing procedures, technical documents, and engineering drawings
Skills
* Required skills
Benefits
About Amazon Web Services (AWS)
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure, powering millions of businesses and services worldwide.