Engineering Operations Technician

About This Role

Join a dynamic team as a Data Center Engineering Technician, maintaining mission-critical technology infrastructure to ensure seamless operations and contribute to achieving extraordinary uptime. This role involves hands-on electrical and mechanical equipment troubleshooting to power global digital experiences.

Responsibilities

• Monitor and record information from electrical, mechanical, and fire/life safety equipment during daily building rounds to ensure 24/7 reliability and availability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform preventative maintenance, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Technical writing to support change management program
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion
• Provide on-site support for contractors, sub-contractors and vendors, ensuring adherence to established practices, procedures & local legislation

Requirements

• 2+ years of relevant work experience
• Ability to bend or twist the body into unusual positions while working
• Ability to use hands to manipulate small wires and objects
• Ability to walk on job sites in uneven terrain
• Ability to work at heights and from ladders
• Ability to travel to or commute between data center locations as needed

Qualifications

• 2+ years of relevant work experience, with 4+ years preferred in data center engineering

Nice to Have

• 4+ years of data center engineering experience
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
• Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
• Ability to perform physical tasks all day without becoming overly tired

Skills

* Required skills

Benefits