Engineering Operations Technician

About This Role

This role is a critical guardian of technological infrastructure, maintaining the heartbeat of mission-critical technology infrastructure and ensuring seamless operations to power global digital experiences. This role directly contributes to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently.

Responsibilities

• Perform daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
• Perform rack installs and rack decommissioning within internal SLA
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Support technical writing for the change management program
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion
• Provide on-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation

Requirements

• 1+ years of electrical or mechanical experience or 1+ years of data center or mission critical facilities experience
• High school or equivalent diploma
• Ability to travel to or commute between data center locations as needed
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational

Qualifications

• High school or equivalent diploma
• 1+ years of electrical or mechanical, or 1+ years of data center or mission critical facilities experience

Nice to Have

• 2+ years of data center engineering experience

Skills

* Required skills

Benefits