EMR Analyst II - Epic Ambulatory

About This Role

This role involves analyzing, designing, implementing, and maintaining Epic Ambulatory systems to enhance clinical care and patient management. The EMR Analyst II will lead build, configuration, and release management, support project initiatives, and provide customer support to ensure effective utilization of Epic applications.

Responsibilities

• Analyze, design, implement, and maintain moderately complex Epic Ambulatory systems to improve clinical care and patient management
• Support and document system testing and outcomes
• Develop technical solutions using standard lifecycle processes, procedures, and documentation
• Collaborate on scheduling training and build environments to ensure usability and support end-user education
• Independently develop Epic educational content and training materials
• Recommend and participate in process improvements for education, content tracking, review, and revision
• Drive the use of diverse learning methods to meet adult learning needs and clinical system education requirements
• Support or lead design, development, and implementation of new or enhanced Epic Ambulatory application requests
• Manage project plans and documentation for moderately complex projects
• Facilitate communication between internal and external stakeholders

Requirements

• Bachelor's Degree or equivalent combination of education and experience
• 2+ years of work experience in a related job discipline

Qualifications

• Bachelor's Degree or equivalent combination of education and experience
• 2+ years of work experience in a related job discipline, preferably 3+ years of Epic build, configuration, or support experience in a healthcare setting

Nice to Have

• Epic Ambulatory Certification (required within 6 months if not already certified)
• Additional Epic certifications in Phoenix, Wisdom, or Nurse Triage
• Willingness to participate in Production (PRD) Support as part of a rotating on-call model
• Experience providing production support for Epic applications
• Background in system upgrades, vendor/software integration, and/or interface build
• 3+ years of Epic build, configuration, or support experience in a healthcare setting
• Strong understanding of clinical workflows within ambulatory/outpatient settings
• Experience working with providers, nurses, and clinical staff to translate requirements into Epic solutions
• Experience in project management and time management
• Experience with process improvement initiatives in healthcare IT

Skills

* Required skills

Benefits

Certifications