Dispatcher

Copart Phoenix, AZ $21 - $21
Full Time Entry Level 2+ years

Posted 2 weeks ago

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About This Role

Responsible for the timely and accurate dispatch of sub-haulers for vehicle pick-up and delivery, ensuring excellent customer service and adherence to company timelines and budget objectives.

Responsibilities

  • Make outbound calls to pick-up locations and sellers
  • Dispatch sub-haulers for vehicle pick-up and delivery within company timelines
  • Ensure sub-haulers meet company requirements prior to dispatching
  • Utilize cost effective vendors to meet company budget objectives
  • Educate sub-haulers on company policies and procedures
  • Maintain and archive documents
  • Answer phone calls and collect payments on member deliveries
  • Comply with Safety and enforce regulations
  • Print checks and reports as needed
  • Monitor incoming documents on the fax machine
  • Manage vendor relationships

Requirements

  • 2 years dispatch experience
  • 1 year customer service experience
  • Excellent customer service skills and attitude
  • Excellent communication skills – verbal and written
  • Excellent organizational skills
  • Excellent time management skills
  • Typing speed 45 words per minute
  • Basic Ten key proficiency
  • Basic Math skills
  • Computer proficiency (MS Suite experience)
  • Ability to operate office equipment
  • Ability to multi-task
  • Ability to work in fast paced/diverse environment
  • Strong attention to detail
  • Knowledge of geographical area and ability to read maps
  • Ability to work with minimal supervision

Qualifications

  • High School Diploma or GED preferred
  • Two years dispatch experience, one year customer service skills experience

Nice to Have

  • Bilingual skills

Skills

MS Suite *

* Required skills

Benefits

Dental Insurance
Medical Insurance
Employee Stock Purchase Plan (ESPP)
Vision Insurance
AD&D Insurance
401(k) with company match
Paid company holidays
Life Insurance
Employee Discounts
Vacation pay
Sick pay
Employee Assistance Program (EAP)

About Copart

Copart, Inc. is a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, linking vehicle sellers to more than 750,000 buyers in over 190 countries.

Transportation
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