Dispatch Customer Service

About This Role

Join the Transport division as a Dispatcher, performing clerical, data entry, and dispatching tasks while maintaining excellent customer service on the phone and assisting truck drivers with route information.

Responsibilities

• Perform data entry and clerical tasks accurately and efficiently
• Assist with dispatching duties as needed
• Handle phone calls courteously and professionally
• Utilize Microsoft Office for various tasks
• Send and manage information as required
• Enter information into cloud-based trucking software (training provided)
• Document truck drivers accepting routes and provide required information

Requirements

• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Strong multitasking abilities
• Excellent phone etiquette and communication skills
• Reliable and punctual with a strong work ethic
• Willingness to learn and adapt to new software and procedures

Qualifications

• Entry Level, previous experience in a similar role is a plus

Nice to Have

• Previous experience in a similar role

Skills

* Required skills

Benefits