Director, Program Management

About This Role

Lead the ETG Program Management Office (PMO) to drive consistent and disciplined delivery across technology programs and projects. This includes managing a team of program and project managers, ensuring operational rigor, governance adherence, and high-quality execution of technology initiatives.

Responsibilities

• Lead, manage, and develop a high performing team of Technology Program and Project Managers
• Build a culture of coaching, accountability, and continuous improvement within the delivery organization
• Oversee execution of ETG technology programs and projects, ensuring quality, transparency, and adherence to PMO standards
• Ensure consistent use of Workfront and other PPM tools for project plans, RAID management, timelines, and reporting
• Lead delivery readiness for technology integration efforts related to acquisitions
• Establish and maintain delivery frameworks, templates, stage gates, and governance processes aligned with enterprise standards
• Serve as the primary ETG liaison to the Enterprise PMO for cross functional programs and governance alignment
• Partner with ETG and enterprise leaders to ensure technology delivery aligns with strategic and financial objectives
• Provide actionable insights and recommendations regarding program status, risks, mitigation strategies, and portfolio health

Requirements

• 12+ years leading large-scale technology programs and project delivery teams in a matrixed environment
• Deep experience with technology enabled transformation (infrastructure and security initiatives, application and platform implementations, ERP/enterprise systems, integrations, migrations, and modernization programs, automation and AI initiatives)
• Strong understanding of PPM tools (Workfront preferred), delivery methodologies (Waterfall, Agile, Hybrid), and portfolio-level reporting
• Experience establishing or maturing PMOs, preferably in high growth or acquisitive organizations
• Proven ability to lead through influence and drive alignment across business and technology functions
• Bachelor’s degree
• PMP or PgMP certification

Qualifications

• Bachelor’s degree required, Master's degree preferred, or combination of equivalent education and experience
• 12+ years leading large-scale technology programs and project delivery teams in a matrixed environment

Nice to Have

• Master's degree
• Agile certification
• Lean Six Sigma certification

Skills

* Required skills

Benefits

Certifications