Account Manager, Commercial Lines

Full Time Entry Level 2+ years

Posted 1 week ago

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About This Role

As an Account Manager, Commercial Lines, you will be the primary point of contact for clients, performing daily service tasks and developing coverage strategies. You will play a crucial role in maintaining client relationships and ensuring efficient insurance operations within Acrisure's West Division.

Responsibilities

  • Perform daily service on assigned tasks by Producers and/or Account Executives according to agency's written procedures
  • Service accounts, including quote and issue policies, ID cards, proposal endorsements, certificates, claims, renewals, follow-up, and correspondence
  • Respond to client inquiries, incoming mail, and company request needs on a timely basis
  • Engage in insurance marketing and sales activities
  • Collect renewal data on assigned accounts
  • Provide claims support
  • Develop coverage strategies and plans as necessary
  • Review new/renewal policies and endorsements to ensure items were received as ordered
  • Maintain accuracy of client data in agency management system (Applied Systems / EPIC)
  • Document all activities in agency management system (Applied Systems / EPIC)
  • Understand and utilize upload, download, and interface technology
  • Keep Producers informed of all important activities on their accounts, and sensitive to potential problems
  • Stay current with industry trends and participate in educational seminars and classes for improvement of insurance/sales skills and license compliance
  • Maintain knowledge of current underwriting requirements of contracted insurance carriers and policy provisions

Requirements

  • Active Property & Casualty License
  • Strong organizational skills
  • Computer skills (Microsoft Word, Outlook, Excel)
  • Excellent verbal and written communication skills
  • Strong interpersonal skills
  • Ability to calculate figures and amounts such as discounts, interest, premiums, commissions, proportions, and percentages
  • Ability to solve practical problems and interpret a variety of instructions
  • Knowledge of principles of insurance

Qualifications

  • High School diploma required, Associate Degree or higher preferred
  • Minimum of 2 years of experience in commercial lines

Nice to Have

  • Applied Systems / EPIC experience

Skills

Excel * Outlook * Microsoft Word * EPIC * Applied Systems *

* Required skills

Benefits

Parental Leave
Generous time away
Savings and Investments
Opportunities for growth
Charitable giving programs
Competitive compensation
Industry Leading Healthcare

Certifications

CPCU (Required)

About Acrisure Trade Credit

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward, connecting clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, and mortgage services.

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